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*****FREE SHIPPING On Orders Over $75*****
Some exclusions do apply
The EXERCISE BALLS, HOT & COLD GEL PACKS and HEADREST PAPER ROLLS & SHEETS DO NOT qualify for free shipping.

SHIPPING & RETURNS

Return Policy

You may return any new, unopened items within 30 days of delivery for a full refund of the product. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).  All product being returned must be returned in its original packaging that the product was received in.  

You should expect to receive your refund within four weeks of returning the goods, however, in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the United States.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and Fed Ex Ground shipping transit times.  Shipping date estimates may appear on the shipping quotes page.  All orders placed after 4pm EST will ship the following day.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of Fed Ex Ground, all weights will be rounded up to the next full pound.